Shipping Policy

In order to get your products to you as quickly as possible, we ship through the quickest and most reliable method based on the dimension and weight of the items you are ordering. At Biggvalue, we want to make your online shopping experience as convenient as possible. We do this in part by making sure your order arrives at your doorstep quickly and in perfect condition.

Small Parcel:

When possible we will ship your order small parcel (FEDEX, UPS).

Typically, items that weight below 150 pounds can be shipped with FEDEX or UPS.

LTL or Truck Freight:

Some products in our store weigh heavier than 150 pounds and would require using other shipping companies besides Fedex and UPS.

For these products we work with a number of carriers that specialize in getting your oversized and heavy products to you in a safe, secure and efficient manner.

At the time of delivery, please be sure to inspect your order for any possible damages.

If you notice any signs of damage, please notate the damage on the paperwork provided by the carrier.

White Glove Delivery:

White Glove Delivery is available on any item over 150 pounds.

White Glove Delivery offers you an upgraded delivery option which includes a 2 man delivery in your room of choice, unpacking of merchandise, and debris removal.  Please ensure you read the dimensions of all products before purchase in order to avoid returning them because they cannot be delivered through your door.  Charges for returning them may apply.  (See our return policy)

Please call us anytime to inquire about our White Glove Rates on 240-551-5511